Experience

California Department of Public Health

Digital Experience Strategist, February 2024 to present

  • Develop and implement content marketing strategies to improve public health communications

  • Collaborate across teams to craft compelling, timely, compassionate digital narratives

  • Lead content marketing initiatives that blend SEO, UI/UX design, ADA, and audience insights

  • Serve as Brand Ambassador, refining messaging across web, social, and internal platforms

  • Build brand stories with Media Relations and Outreach & Education teams

  • Liaise with IT department to conceive, plan, and implement website improvements

  • Led rebrand effort with multiple teams across web, social, and internal platforms

Walmart.com

Senior Content Marketing Manager, January 2018 to September 2023

  • Develop insight-driven content campaigns, working with Creative, Retail, and Dev teams

  • Lead and mentor a cross-functional content team, fostering an editorial voice that aligns with the company’s evolving brand and digital presence

  • Produce long-form editorial content and campaigns to increase consumer trust and visibility

  • Scale content initiatives using AI, crowdsourcing, and user-generated content

  • Conceive IT product roadmap items for content editorial and execute with Engineering

  • Produced 10K assortment FAQs to increase placement in SERP “position 0” by 2X

Content Marketing Manager, February 2017 to January 2018

  • Train and manage third-party content providers to ensure quality and quick turnaround

  • Lead a team of writers and content strategists to develop editorial content and style guides

  • Conceptualize and execute content-driven marketing campaigns, integrating SEO, social media, and audience insights to drive engagement

  • Serve as a thought leader in content marketing, training teams on storytelling best practices

  • Lead Naming Council to create brand awareness and develop brand stories for private labels

  • Produced 1.5K product buying guides to increase visits from research-based queries

SEO Content Manager, September 2013 to February 2017

  • Develop content strategy playbooks to optimize brand messaging and organic search visibility

  • Pioneer a scalable editorial process for thousands of product pages and landing pages

  • Champion inclusive marketing practices, ensuring content resonated with diverse audiences

  • Train content creators across Item Setup, Creative, and Retail teams in editorial best practices

  • Evangelize SEO best practices and become resident SME for winning Google SERP via content

  • Produced 1MM item descriptions and measured 15% increase in organic visits to PDPs

SEO Copywriter, August 2011 to September 2013

  • Write product descriptions, brand copy, and copy blocks to improve site visibility in Google

  • Work with SEO team to conceive, produce, and evangelize product editorial style guides

  • Serve as the team’s CMS point of contact to update item descriptions, FAQs, and buying guides

  • Wrote thousands of product descriptions and copy blocks to drive visits to assortment

NileGuide.com

Associate Editor, April 2010 to August 2011

  • Manage a global team of freelance writers, overseeing the editorial production of travel content

  • Create and curate lifestyle and destination content, amplifying brand and audience reach

  • Leverage analytics tools to optimize content performance and inform content strategy

  • Drove 500K incremental net-new visits to the site via the blog

Local Expert: Tokyo, April 2009 to March 2010

  • Pitch, write, proofread, and edit descriptions and local insights as sole Tokyo correspondent

  • Audit third-party travel content and write new descriptions to launch the Tokyo destination

  • Map destinations, gather local information, and ensure accurate content

  • Wrote and socialized a blog on insider tips for tourists, garnering thousands of visits

GPlus Media Japan (GaijinPot.com)

Editorial Assistant, December 2008 to March 2009

  • Write hundreds of wiki articles on Japan, using wiki markup

  • Write promotional copy to appear on site category pages

  • Research, develop, and write the wiki site's Help section

  • Created and edited a blog focusing on emerging trends in Japanese ramen

Berlitz Japan

English Instructor, August 2008 to March 2010

  • Teach English in a professional environment to multiple students of a wide range of ages

  • Teach all available classes: individuals, groups of two to 30, college courses, and children

  • Prepare lessons, implementing Berlitz's proprietary teaching materials

  • Created multiple semester-long college course curricula and taught classes of up to 30

Walmart.com

Associate Writer: Toys and Sports, January 2007 to July 2008

  • Write merchandise item descriptions and item support copy

  • Collaborate with designers and business to conceive and write marketing POV headlines

  • Coordinate with third-party vendors to ensure item information is complete and accurate

  • Understand and develop site editorial standards and on-brand voice

  • Onboarded and managed a small team of writers to quickly complete seasonal item loads

Skills, Passions, Qualifications

  • Content strategist and editorial lead: 15+ years writing, editing, and telling brand stories across digital platforms, managing in-house and agency-based content creators for 10+ years.

  • Brand marketing and audience engagement: Expert in content strategies that drive organic growth, engage diverse communities, and increase brand loyalty.

  • SEO and analytics: Seasoned user of Google Analytics and Trends, BrightEdge, Omniture, and Tableau to inform data-driven content marketing strategies with proven impact.

  • Digital content creation: Expert in WordPress, SharePoint, Adobe Creative Suite, and proprietary content management systems (CMS) to empower content creators.

  • Inclusive Storytelling: Passion for curating unique content that champions diverse voices and casts a wide net to meet audiences where they are.

  • Storyteller and stack-whisperer: English, Português, Español, HTML, SQL, CSS, Schema

Education

Commonwealth Club of California Media/PR Fellow, October 2006 to January 2007

San Francisco Downtown magazine Editorial Intern, July 2006 to November 2006

University of California Santa Cruz Bachelor of Arts in Language Studies, June 2006